Fast Turnaround Claims
Claims Advantage is a new and unique service for Insurance and Fleet customers, provided by Bodyshop Alliance and Fleet Support Group.
The aim of Claims Advantage is to reduce the overall cost of claims and increase customer satisfaction.
We achieve this by reducing by 50-75% the number of days it normally takes to repair a vehicle and return it to the claimant.
This means that not only is vehicle down-time reduced and customer satisfaction increased, but costs are significantly reduced also.
Claims Advantage comes with a guarantee of 7, 10 or 12 days overall claims cycle time*.
The customer can choose which level of service they require per claim. This reduction in overall number of claims days provides the customer with the opportunity of saving £400-£1000 per claim. And this doesn’t even include taking into account the cost of personal injury.
By being able to choose the right channel for each claim, the customer is thus able to make even greater savings, further reducing claims costs whilst at the same time increasing claimant satisfaction.
*For an average repair of 16 hours
